On February 13, 2018, the United States Department of Justice announced Michaels Stores agreed to enter into a consent decree and pay $1.5 million in a settlement agreement over its shattering glass vases. For more information about the initial complaint, filed April 21, 2015, in the U.S. District Court for the Northern District of Texas, by the Department of Justice, visit our previous blog HERE.
According to the Department of Justice, Michaels sold approximately 200,000 glass 20 inch vases between 2006 and 2010 in the United States and Canada that had the propensity to shatter and cause serious injuries. According to the lawsuit, the glass vases’ walls were too thin and could not withstand the pressure of normal handling. An engineering consultant utilized in one of Attorney John Malm’s cases discovered that vases being sold in Michaels’ stores were constructed of glass thinner than that in an ordinary light bulb. In at least one case wherein a glass vase shattered, a victim suffered permanent nerve damage. Several other customers suffered injuries requiring extensive surgery. According to the Department of Justice’s complaint, Michaels knew as early as 2007 that at least one customer had been injured by a glass vase, and at least four customers had been injured in the first half of 2009. Michaels did not report the glass vases’ safety issues and customers’ injuries until 2010, thereby violating the Consumer Product Safety Act. When it finally reported the vases’ safety issues, Michaels’ report was purposefully incomplete and misleading to avoid responsibility for the recall of the vases.